1. Eligibility for Returns
We accept returns only in cases where the product is defective, damaged, or incorrect upon delivery. If you receive such an item, please contact us within 48 hours of receiving your order to initiate the return process.
2. Return Conditions
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The item must be unused, in its original packaging, and in the same condition as received.
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You must provide clear photos or videos showing the defect or damage.
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Returns will not be accepted for change of mind or personal preference.
3. Return Process
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To request a return, contact us with your order details and proof of the issue.
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If your return is approved, we will provide instructions on how to return the item.
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The product must be returned within 7 days of approval.
4. Refund Policy
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Refunds will be issued only after the returned item has been inspected and verified.
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Refunds will be processed via a suitable method, as determined at the time of approval.
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Delivery charges are non-refundable unless the return is due to our error.
5. Exchanges
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If an eligible item is available for replacement, we may offer an exchange instead of a refund.
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Exchange requests must follow the same return conditions mentioned above.
6. Policy Updates
We reserve the right to modify this policy at any time. Any changes will be updated on our website.
For any questions regarding returns and refunds, please contact us at [email protected].